Paper Bits
Digital, Paper, Notes, Bits.
A customer is a novel and stable pattern of human behavior.
[…]
An innovation is a stimulus that causes a novel and stable pattern of human behavior to emerge.
Marketing, Innovation and the Creation of Customers(via iamdanw)
Fixed Mindset vs. Growth Mindset
A growth mindset will help you achieve more, according to Stanford psychologist Carol Dweck.
Challenges: embrace them
Obstacles: persist in the face of setbacks
Effort: see it as the path to mastery
Criticism: learn from them
Success of others: find lessons and inspiration in others’ success
(via notational)
If you think about the tone of my story, some of the main themes were time pressure, worry, risk-taking, embarrassment, and recovery from embarrassment. For me at least, this is what real life user experience design is like. It’s nothing like the vision we normally portray outwardly to graduates and newcomers to the field.
There’s no pristine CSI laboratory stuff going on here – and we didn’t magically innovate using multi-coloured post-it notes and impressively well drawn sketches. We simply had the stamina to keep going through that cycle of making mistakes, analysing them and trying again.
[From Print to iPad: Designing a Reading ExperienceRands In Repose: Two Universes (via nikf)
Paging James Paul Gee…
I was shocked to read [Ted Nelson’s] justification for why Xanadu must be built from scratch, completely and perfectly: “Existing systems do not combine well; hooking them together creates something like the New York subway system.”
The New York Subway system?!
In my System Design class, we lauded this as one of the most functional examples of emergent design ever. New York could’ve suffered from some clunky, overdetermined, shortsighted, top-down transportation plan. Instead, a number of transportation companies competed to get the people where they needed to go. Competition between companies and the lack of an overall design vision led to a shift in emphasis: not what makes sense, but what works well.
Casey A. Gollan: Notes + Links: Weeks 12, 13, and almost 14.
These posts are long (I must have spent ten to fifteen minutes this morning reading this one) but I love the insight into what he’s thinking about. This part in particular of a longer set of thoughts on Ted Nelson’s Xanadu and similar systems was well worth the read.
(See also: A Big Idea Called Legibility, by Venkatesh Rao:
- Look at a complex and confusing reality, such as the social dynamics of an old city
- Fail to understand all the subtleties of how the complex reality works
- Attribute that failure to the irrationality of what you are looking at, rather than your own limitations
- Come up with an idealized blank-slate vision of what that reality ought to look like
- Argue that the relative simplicity and platonic orderliness of the vision represents rationality
- Use authoritarian power to impose that vision, by demolishing the old reality if necessary
- Watch your rational Utopia fail horribly
as widely quoted from by notational and paperbits)
Oh, Ted Nelson. You are forever the love child of Gary Gygax and Don Quixote.
One day, I hope to have a museum of utopian visions of computer systems. It will feature Nelson’s Xanadu, Engelbart’s NLS (and Hyperscope), Donald Bitzer’s PLATO, and Jef Raskin’s Canon Cat and Archy.
Beautiful, doomed visions of what might have been, all of them.
(via blech)

